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Tag: borders

Loss Prevention: Customer Service as Border Security

Loss Prevention: Customer Service as Border Security

As you may have noticed, part of my thesis is available on BoingBoing. Assuming this whole attachment thing works as planned, the project in its entirety should be available here, now. So if you feel like reading over a hundred pages of research on wicked problems, service design, and border security, take a look!

Bordertown in the National Post

Bordertown in the National Post

You may recall that in September, I participated in the Bordertown design studio, a ten-week project based out of Toronto’s Site 3 hackspace. We met each week to discuss readings, to dialogue with guest speakers on the subject of international border policy, and to play design games. We also created art installations for the Detroit Design Festival. Now you can read an interview with the project founders at the National Post.

The things that didn’t make it in:

The things that didn’t make it in:

This week, after a nightmare of last-minute changes and formatting errors, I finally turned in the print copy of my thesis to the good folks at OCAD U. It’s a design thesis for the Strategic Foresight and Innovation program, and it’s called “Loss Prevention: Customer Service as Border Security.” It’s just shy of a hundred pages long, and four of those are the bibliography. However, in any piece of writing there are always bits of information you discover at the…

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The Detroit Step

The Detroit Step

From Detroit “The Detroit Step is what New Yorkers do when you tell them where you’re from,” the man said. We met outside Comerica Park, the new stadium for the Detroit Tigers. I was hanging off the fence, taking a photo. I was informed that this was the exact reason why the stadium had been dug below street level, so that kids could climb up a waist-height wall and see the game from behind wrought iron fencing for free. “You…

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About Bordertown

About Bordertown

Tomorrow, I’m heading to the Detroit Design Festival, where I’ll be creating my very first art installation for the Bordertown design group. The group has contributed costumes, games, souvenirs from aborted utopias, and other wonderful things. My piece is a series of design fictions about the future of border security in Istanbul. I based those fictions on this Guardian piece in which the Turkish PM says that the city should be split along international borders. I’ll share more about those…

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Another tidbit from my thesis:

Another tidbit from my thesis:

I’ve been having a great time writing the scenario for my thesis. I turn in another draft tomorrow, and I’m excited to be discovering some interesting new ideas in the process. Brandy caught herself wishing for one of those fancy intent detectors while interviewing Jorge Rivera. As it was, her layARs only displayed his heart condition as a pulsing red glow on his left side, and a vaguely yellow aura surrounding his head in a cautionary halo. The rest of…

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My work on that *other* Border Town…

My work on that *other* Border Town…

You may have heard of the Bordertown series, a 25-year-old collection of anthologies, games, gatherings and other wonderful things surrounding a fantasy world shared by multiple authors. Sadly, I am not involved in that particular project. (Not that I’d say no to such an offer, of course. Hint, hint…) Instead, and equally awesome, I am involved in another Border Town, a 12-week design studio hosted by Site 3, a spin-off of Toronto’s HackLab. (I should really write a whole post,…

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