Dangerous to those who profit from the way things are

research * the future * culture

Loss Prevention: Customer Service as Border Security

As you may have noticed, part of my thesis is available on BoingBoing. Assuming this whole attachment thing works as planned, the project in its entirety should be available here, now. So if you feel like reading over a hundred pages of research on wicked problems, service design, and border security, take a look!

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  • Madeline Ashby…

    ...is a science fiction writer, futurist, speaker, and immigrant living in Toronto. She writes a column for the Ottawa Citizen. She is represented by Anne McDermid & Associates, and Jason Richman at UTA. You can buy her books here.

    She has worked with Intel Labs, the Institute for the Future, SciFutures, Nesta, Data & Society, The Atlantic Council, the ASU Center for Science and the Imagination, and others. Her short fiction has appeared in Nature, FLURB, Tesseracts, Imaginarium, and Escape Pod. Her other essays and criticism have appeared at BoingBoing, io9, WorldChanging, Creators Project, Arcfinity, Tor.com, MISC Magazine, FutureNow, and elsewhere.

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    Madeline Ashby's books on Goodreads
    vN vN (The Machine Dynasty, #1)
    reviews: 342
    ratings: 2160 (avg rating 3.43)

    Company Town Company Town
    reviews: 232
    ratings: 1217 (avg rating 3.68)

    iD iD (The Machine Dynasty, #2)
    reviews: 73
    ratings: 439 (avg rating 3.66)

    Social Services Social Services
    reviews: 3
    ratings: 10 (avg rating 3.50)

    A Clock Stopped A Clock Stopped
    reviews: 2
    ratings: 5 (avg rating 4.20)

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  • Madeline 's bookshelf: read

    Designing for Interaction: Creating Innovative Applications and Devices (2nd Edition)Super Natural Cooking: Five Delicious Ways: To Incorporate Whole & Natural Ingredients into Your CookingGluten-Free Girl and the ChefPeople Crossing Borders: An Analysis of U.S. Border Protection PoliciesHalf the Day Is NightThe Magicians

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